Conditions of Use

Conditions of Use

We may from time to time change our terms and conditions and we reserve the right to do so. If we do make any changes you will be notified or it will be highlighted on our web site.

You must be 18 or over to open an account in our online butcher and veg store. Please make sure that all the details you have provided by you are correct and complete.

If your circumstances change in any way please make all the changes necessary on the registration form or notify us via email.

All orders must be paid for at time of ordering. We reserve the right to cancel any orders if there is any breach of these terms and conditions.

You will have a choice before you pay whether you would like to go on our mailing list. Password security responsibility is down to the account holder. We have no way of finding this out so please keep it safe.

If you have any problems with your password or, if you notice any changes that you haven’t made please get in touch as soon as possible.

Where applicable, all our prices include VAT at the current rates.

Because most of our meat is cut by hand the weights might vary slightly over or under. All weights are approximate but generally over weight.

We reserve the right to make any prices changes at any time as the market fluctuates.

Before your order is placed you will be able to check all is correct before paying. You will also be sent an acknowledgement via the email of the order you have placed.

Our acceptance of an order takes place when an order has been paid. Because every order placed is special to you to ensure freshness and quality for next day pick. Every order is classed as a special order and therefore there is no time for any cancellations.

Any offers are subject to availability and while stocks last.

If any goods are defective they must not be part used or out of date. The goods must be returned to The Wilmot Arms so that we can see what the problem is. If we agree to accept the goods back we can either give your money back or replace the goods.

Any special offers or discounts can be changed at any time.

To contact us please find our details here